Frequently Asked Questions

Empowering Parents is dedicated to providing parents with the tools to manage the most challenging child behavior problems. We are the home of The Total Transformation® parenting program, the best-selling child behavior program developed by renown child behavioral therapists James Lehman and Janet Lehman and used by tens of thousands of families throughout the world.

We offer self-paced parenting programs that stream online and give parents a comprehensive system to deal with the most challenging child behavior problems. All our parenting programs are all available as part of The Total Transformation Online Package.

We offer parent coaching, which allows you to schedule weekly phone calls with our trained parent coaches.

We offer hundreds of free articles and other resources. Our advice is practical—we tell you exactly what to say and do to stop bad behavior for good.

The Total Transformation is a series of audio, video, and reading lessons that stream online to your phone, tablet, or computer. The lessons give you concrete tools to change your child’s behavior and restore peace to your family.

The Total Transformation takes you step by step through understanding and managing your child’s behavior and shows you exactly what you need to do to develop your child’s problem solving skills—stopping bad behavior for good.

The program works well for parents of children from 5 to 25 years of age who are exhibiting anger, underachievement, poor school performance, substance abuse, lashing out (physically or verbally, including abusive behavior), defiance and disrespect, but can be helpful for dealing with any child—even adult children.

The Total Transformation is included when you sign up for The Total Transformation Online Package.

For just $19.99 per month, The Total Transformation Online Package gets you immediate online access to ALL of the following programs:

• The Total Transformation
• The Complete Guide to Consequences™
• Getting Through to Your Child™
• Two Parents, One Plan™
• The ODD Lifeline™
• Life Over the Influence™

No minimum commitment—cancel anytime.

At the end of the checkout process you will come to the order confirmation page where you will see a blue “Go to My Account Dashboard” button. This will take you to your account dashboard where you can immediately access all the great programs offered with The Total Transformation Online Package. From your dashboard, you can also manage your account, contact customer services, and connect with one of our parenting coaches.

Most parents begin with The Total Transformation program, as it is our foundation. But, each of our 7 parenting programs is self-contained and you can begin with any of them.

From your laptop, phone, or tablet, go to https://www.empoweringparents.com and log in using your email address and the password you created when you purchased The Total Transformation® Online Package. Once logged in, click on the Account menu (upper-right) and select My Programs. Click on the desired program and follow the on-screen directions. We track progress so it is easy to pick up where you left off. Watch our instructional video below:

Yes. As long as you remain subscribed, you have unlimited access to the programs and can repeat the lessons as often as you like.

When you sign up for parent coaching, we match you to your own personal coach. You then schedule phone sessions using your coach's convenient online calendar and your coach will call you at the appointed time. You can also send messages to your coach from our secure portal and your coach will respond within 1 business day. Our coaches are trained in The Total Transformation programs and will provide guidance and support to help you with your specific parenting problems.

Our coaches all have backgrounds in social work, psychology, and/or education and have worked with thousands of parents just like you. All of our coaches are employees of Empowering Parents and meet our highest standards. Our coaches advise you on how to use the tools and techniques found in The Total Transformation as well as our other parenting programs. Please note that our coaches are not licensed in social work or any other mental health field and that our parenting advice services are not a substitute for professional mental health services.

Go to your account dashboard and click the Schedule a Call button. You will be redirected to your coach’s easy online calendar. Just pick an open time, sign up, and your coach will call you. Watch our instructional video below:

Go to your account dashboard. Click the Send Message button. Write your message to your coach. You will be notified in your email when your coach responds, typically within 1 business day.

You may cancel your subscription at any time, and you will continue to have access to programs and services through the end of your billing period. To cancel, go to your Account Dashboard, click on the Subscriptions tab, and click Cancel. Please Contact Us if you have any questions.

Payments are nonrefundable and there are no refunds or credits for partially used periods. Following any cancellation, though, you will continue to have access to your service through the end of your current billing period. Please review the Terms and Conditions of our services for all our refund, billing, and other policies.